Property Management Platform

Built by operators,
for operators.

30+ years of hands-on property management led us to build what was missing — a platform that tenants love and managers actually trust.

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80%
Drop in tenant calls
90%+
On-time collections
60%
Faster maintenance
✅
Payment received
Unit 4B · Just now
🎾
Court booked
Tennis · Sat 10:00am
Faciliserv App
Available on
🍎
Download on the
App Store
 ▶
Get it on
Google Play
The Problem

The real cost of doing
things the old way

Change is uncomfortable — but inefficiency is costly. Here's what property managers face every single day.

📞
Too many calls, all day
300+ monthly calls from tenants per 100 units — about payments, maintenance, and basic information.
⏳
Delayed collections
Average collection delays of 45–60 days. Unpaid dues pile up with no automated follow-up.
💬
Scattered communication
WhatsApp threads, emails, phone calls — information lives everywhere and nowhere at once.
😤
Frustrated tenants
No visibility on requests. No easy way to pay. No way to book amenities without calling.
45–60
Days average collection delay
Without automated reminders and online payment, dues pile up and reconciliation is a monthly headache.
5–7
Days to resolve a maintenance request
Without structured ticketing, requests get lost. No tracking, no accountability, no closure.
300+
Monthly calls per 100 units
Most of these calls are entirely avoidable — they happen because tenants have no self-service alternative.
The Faciliserv Advantage

Problem solving,
not just software

What buildings consistently achieve after switching. All results from one system, custom-built for each property.

80%
Drop in phone calls
Everything becomes self-service. Tenants stop calling because they don't need to.
60%
Faster maintenance resolution
Structured ticketing, photos, and real-time status updates close requests faster with full accountability.
90%+
On-time collection rate
Instant online card payments and automated reminders within 30 days of invoicing.
40–60%
Reduction in overhead costs
Fewer follow-ups, less manual work, streamlined workflows — your team focuses on what matters.
Platform Modules

Everything your building
needs, in one place

Pick what you need today, expand later. Every module stays unified under one system.

💳
Easy Payments & Collections
Pay maintenance, utilities, rent, and booking fees from anywhere. Credit card, wallet, or cash. Automated receipts and instant settlement.
🔧
Maintenance Request Management
Tenants submit requests with photos and pin location. CMS assigns, updates, and closes tickets. Full history for transparency.
📅
Amenity Booking & Payment
Online booking for tennis courts, gyms, pools, and more — with quotas, limitations, and integrated payment.
📢
Announcements & Communication
Share key updates via app and email. Announcements stay pinned and visible — elevator maintenance, gate codes, and more.
📄
Document Sharing
Upload budgets, technical reports, evacuation plans, and work permits. Tenants view and download anytime.
🏘️
Community Feed
Tenants post photos and updates. Cross-marketing with local businesses. A social layer that builds real community.
🚪
Visitor Access Management
Tenants log visitors digitally — no calls to security needed. Entry is faster, safer, and fully documented.
🏠
Real Estate Listings
Market available units exclusively to tenants across your buildings — a trusted internal listings ecosystem.
🔌
Vendor & Supplier Management
Organize vendors, contacts, documents, and service workflows. Cost centers. Excel export. Full control.
What Teams Say

Heard after switching

Short, realistic outcomes from property managers and operations teams after adopting Faciliserv.

Residents stopped calling for statements and basic payment questions. Everything became self-service overnight.

Property Manager
Residential Project • Lebanon

Requests are finally trackable end-to-end. It improved transparency and massively reduced follow-ups between our team.

Operations Lead
Mixed-Use Project

Online payments and automated receipts made collections smoother and much easier to reconcile at month-end.

Finance Team
Commercial Project

See it live.
Not just on a slide.

In 30 minutes we'll walk you through the full platform — dashboards, payments, booking, requests, and how we brand it for your property.

Book a Live Demo Request Onboarding
Get Started

Ready to get started?

It takes under a minute to submit your request.

We'll review your project details, reach out to schedule a call, and configure your platform from the ground up — branded, set up, and ready to launch.

Free onboarding for qualifying buildings
Full setup, configuration, and team training
Custom branding to match your property
Dedicated support during go-live
Available on iOS and Android for all tenants

For enterprise inquiries, email info@faciliserv.co

Request Onboarding

Submissions go directly to our team at info@faciliserv.co

Want a live walkthrough? Book a demo