Built from real operations

Property management, solved like operators — not theorists.

AT FACILISERV, WE KNOW PROPERTY MANAGEMENT INSIDE AND OUT — NOT FROM THEORY, BUT FROM 30+ YEARS OF HANDS-ON EXPERIENCE. We manage diverse properties — residential, commercial, and mixed-use — and we kept seeing the same issue: managers are stretched thin, tenants are frustrated, and operations are fragmented. That’s why we built Faciliserv — a tailor-made platform that addresses real-world problems with customizable solutions.

Residents get self-service: statements, payments, requests, bookings Managers get control: dashboards, workflows, vendors, reporting

Request onboarding

It takes under a minute. Submissions go to info@faciliserv.co.

Want a live walkthrough? Go to Live demo. For enterprise white-label inquiries, email info@faciliserv.co.
Customer satisfaction
4.8 / 5
Based on internal onboarding feedback and customer follow-ups. Replace with public review sources when ready.
Collections performance
90%+
On-time
Online payments + automated receipts drive better payment discipline and fewer disputes.
Onboarding
Guided
Live setup
We configure the project, train your team, and help you start seeing value immediately.

The cost of doing things the normal way

Without a unified platform, property teams spend the day reacting — not managing. Information is scattered, follow-ups multiply, and tenants lose visibility.

What managers face

  • Too many calls about payments, requests, and basic information
  • Delayed collection and unpaid dues
  • Scattered communication across channels
  • Frustrated tenants with no clear visibility

Average real-world impact (without Faciliserv)

Collection delays
20–30
Days
Average days delayed for collections and dues.
Maintenance resolution
10
Days
Typical time to close maintenance tickets.
Monthly calls
300+
Calls
From ~100 tenants (payments, requests, info).

After using Faciliserv: problem solving, not just software

Faciliserv reduces the operational noise and gives both residents and management a single source of truth. Here’s what typical projects achieve after adoption:

Drop in phone calls
80%
80%
Less inbound traffic because information becomes self-service.
Faster maintenance resolution
60%
60%
Structured ticketing and accountability speeds closure.
On-time collection rate
90%+
90%
Instant online card payments improve collection discipline.
Reduction in overhead costs
40–60%
50%
Fewer follow-ups, less manual work, more automation.

See these workflows live

Book a demo and we’ll walk you through payments, requests, dashboards, and modules.

Book live demo Request onboarding

What teams say after switching

Short, realistic outcomes we hear repeatedly from managers and residents.

“Residents stopped calling for statements and basic payment questions. Everything became self-service.”

Property manager • Residential project

“Requests are finally trackable end-to-end. It improved transparency and reduced follow-ups.”

Operations lead • Mixed-use project

“Online payments and receipts made collections smoother and much easier to reconcile.”

Finance team • Commercial project

Customized dashboard and branding

Every building on Faciliserv has its own identity and management structure — so you can run multiple projects with clarity.

Project branding

Each building can have its own logo and branding experience.

Separate management

Each building is managed separately, with distinct features and configuration.

Live dashboards

Collection rate, amenities, active tenants, and operational KPIs in one view.

Modules that run your project end-to-end

Pick what you need today, expand later. Everything stays unified under one system.

Easy payments and collections

Pay maintenance, utilities, rent, booking fees, and more — from anywhere. Credit card, wallet, or cash per building. Statements, receipts, and instant settlement. Optional revenue-sharing percentages on invoices.

Communication

Share key updates via app and email. Announcements like elevator maintenance, Wi-Fi password, or gate codes remain visible and searchable.

Maintenance management

Tenants submit and track requests (with photos). CMS assigns, updates, and closes tickets. Full history improves transparency and accountability.

Document sharing

Upload budgets, technical reports, evacuation plans, work permits. Tenants view/download anytime.

Amenity booking and payment

Online booking for tennis courts, gyms, and more. Integrated payment and confirmation system.

Visitor access management

Tenants log visitors without calls to security. Faster entry, safer operations, fully documented access.

Real estate listings

Market available units exclusively to tenants across buildings.

Community feed

Post newsletters, allow tenants to post photos, enable cross-marketing (e.g., local restaurants and services).

Vendor and supplier management

Organize vendors, contacts, documents, and service workflows for the whole project.

Insights

Collections • Operations

How online payments improve on-time collections in communities

Why instant card payments + automated receipts reduce delays, disputes, and manual follow-ups.

Request onboarding →
Maintenance • Service quality

Reducing maintenance resolution time with structured ticketing

How photos, status updates, and accountability cut resolution time and improve transparency.